How long does delivery take?
After your order has been processed and picked up at our distribution center, it should arrive within 2-4 business days. Estimated arrival dates are not guaranteed. Weather delays and other unforeseen circumstances may impact delivery time.
What countries do you ship to?
We accept orders for shipment to the United States & Canada & United Kingdom & Japan only.
FREE safe and reliable shipping on all orders to the continental US. Free Shipping is not available for shipment to Alaska or Hawaii.
Free Shipping Offers are subject to change. Thank you for your understanding.
How will my delivery be shipped?
We have partnered with FedEx to ensure the quality delivery of your order.
I ordered more than one item. Will they all be delivered at the same time?
We try to make sure all your items reach you at the same time. Sometimes our products are not always sent together since different shipping options can be used, depending on the product. Once an item has been shipped, you will receive a shipment notification email.
Can I change the delivery address of my package after it has been shipped out?
Unfortunately, we cannot change the shipment once the product is en route.
What do I need to do when I received a different product than what I ordered?
Please contact customer support at firstname.lastname@example.org.
Please include your order number, if applicable.We usually respond to requests within 24-48 hours.